• A：

    The international ordering process generally proceeds as follows:

    1. Order and Item Confirmation: Includes specifications, quantities, and shipping information.
    2. Preparation and Packaging: Preparing stock based on packaging units (e.g., bags/cartons).
    3. Selection of Shipping Method: Air freight, sea freight, or cross-border courier (depending on destination and requirements).
    4. Customs Clearance and Export Documentation: Preparing necessary documents according to the destination country's regulations.
    5. Dispatch and Tracking Information: Providing a tracking number after shipment for easy inquiry.
  • A：

    Customs inspection probability of the destination country

    • Peak logistics seasons (Holidays / Black Friday / Before Lunar New Year)
    • Shipping addresses in remote areas or secondary cities
    • Whether items and quantities require partial shipments

     

    Key Summary

    1. Small urgent orders → Air Express
    2. Bulk distribution → Sea Freight
    3. Local distribution available → Prioritize local delivery
  • A：
    1. Air Express (Express/Air)

      Best for: Small quantities, urgent orders, sample orders
      Features: Fast delivery, higher cost

    2. Sea Freight

      Best for: Bulk orders, wholesale, channel restocking
      Features: Low cost, longer lead time

    3. Local Importer/Distributor Delivery

      Best for: Existing local distributors or food service procurement
      Features: Localized restocking, stable lead time
  • A：

    Long dry rice vermicelli is fragile, but proper cartoning and cushioning materials can significantly reduce breakage.

    Standard brand packaging—whether in boxes or bags—is secured within the carton to minimize movement.
  • A：
    • Original factory cartoning (to minimize internal movement)
    • Internal cushioning (paper, bubble wrap, etc.)
    • Moisture-proof outer packaging (to prevent impact from long-distance humidity)
  • A：
    1. Check if the outer box is damp or damaged.
    2. Check if the inner bag/packaging is intact.
    3. Check for excessive breakage of the rice vermicelli (minor breakage is considered normal transit wear and tear).

     

    Storage conditions: Keep dry; avoid high temperatures and direct sunlight.

     

    Key Summary

    1. Transport breakage is primarily controlled through "secure cartoning + moisture-proofing."
    2. Three-step receipt check: Outer box → Inner packaging → Product integrity.
    3. Storage keys: Cool and dry place, sealed against moisture.
  • A：

    Not necessarily. Whether you will be taxed mainly depends on:

    1. The import food tariff regulations of the destination country.
    2. The declared value and quantity.
  • A：

    Two common models:

    1. Receiver Clearance (DDU / DAP)

      The receiver must cooperate by providing identification and/or paying taxes.

    2. Delivered Duty Paid (DDP)

      The sender or logistics provider handles taxes and fees (requires prior confirmation).
  • A：
    • Commercial Invoice
    • Packing List
    • Product Origin Information (Made in Taiwan)

    Provide ingredient lists or product specifications if necessary (for customs inspection).


    Key Summary

    1. Taxation: Depends on destination regulations and declared value.
    2. Customs Responsibility: Confirm logistics terms before placing an order.
    3. Documentation: Standard three-piece set plus product information on standby.